Master Electric, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
Personal Information: When you contact us or fill out forms on our website, we may collect personal information such as your name, email address, phone number, and other contact details necessary to provide our services.
Automatically Collected Information: When you visit our website, we may collect information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, and operating system.
2. How We Use Your Information
We may use the information we collect to:
- Provide and improve our services;
- Communicate with you regarding inquiries, service updates, or other relevant information;
- Customize your experience on our website;
- Maintain and enhance the security of our website and services;
- Comply with legal obligations.
3. Sharing Your Information
We may share your information in the following ways:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
- Legal Compliance: As required by law or to respond to legal requests, enforce our policies, or protect our or others' rights, property, or safety.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You may choose to disable cookies through your browser settings, but this may limit certain features on our website.
5. Security of Your Information
We implement security measures designed to protect your personal information. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You may have certain rights regarding your personal information, including:
- Accessing, correcting, or updating your information;
- Requesting the deletion of your data, where applicable;
- Opting out of certain communications, such as marketing emails.
To exercise any of these rights, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites, and we encourage you to review their privacy policies.
8. SMS Messaging Consent & Compliance
Verbal Opt-in Policy:
Master Electric, Inc. collects verbal consent for SMS communications from customers during phone calls or in-person interactions. Customers are informed that by providing their phone number, they agree to receive text messages regarding billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers are also informed that message and data rates may apply, message frequency may vary, and they may reply STOP to cancel and no further messages will be sent. or HELP for support or contact service@masterelectricinc.com. Information will not be shared with third parties.
Website/Online Opt-in Disclosure:
By submitting a form on our website and signing up for texts, you consent to receive text messages from Master Electric, Inc. at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP to cancel and no further messages will be sent. Reply HELP for support or contact service@masterelectricinc.com. Your information will not be shared with third parties.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with an updated date at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
